Customer Segmentation 101: Defining attributes to segment Target Audience


What are the various types of customer segmentations and their respective attributes that help define target audience?

  1. Geographic: Where are they located?
    • Region/State/Cities/Town/Village
    • Rural/ Urban
    • IP (internet)
    • Language
  2. Demographic: Who are they? Census Data
    • Age.
    • Gender.
    • Marital status.
    • # of children
    • Occupation.
    • Income.
    • Education
  3. Psychographic: What are their Needs?
    • Interests
    • Personality
    • Lifestyle
    • Social Status
    • Activities, Interests, Opinions (AIO)
    • Attitudes
    • Values
    • Tech Savviness
  4. Behavioral: What drives their Buying Process?
    • Usage
    • Benefits Sought
    • Loyalty
    • Actions Taken Online
    • Stages
    • Timing/ Occasion
    • Buyer Readiness
  5. Affluence: Household Income:
    • Globals: >10L
    • Strivers: 5-10L
    • Seekers: 2-5L
    • Aspirers: .9-2L
    • Deprived: <.9L
  6. Life Stage:
    • Teenagers & Students
    • Single Adults
    • Childless Couple (rented Home)
    • Childless Couple (Own Home)
    • Young Families
    • Single Parents
    • Well Established Families
    • Empty Nesters
    • Retired
    • Solitary Survivors
  7. Predictive: Historical Data
    1. Supervised Learning
    2. Unsupervised Learning
    3. Reinforced Learning
  8. Financial
    1. Financial holdings
    2. Financial Preference
    3. Financial Know how
  9. Engagement:
    1. DIY: Do it yourself
    2. DIFM: Do it for me
    3. DIWM: Do it with me
    4. DKCS: Don’t know can’t say
  10. Generational
    1. Gen Z
    2. Millenials
    3. Generation X
    4. Baby Boomers
    5. Silent Generation.
  11. Firmographics (B2B)
    1.  Annual revenue
    2.  Number of employees
    3.  Industry
    4.  Type of product – B2B or B2C
    5.  Number of years in business
    6. Location

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